Privacy Policy

quivalithrive ("we," "us," or "our") operates quivalithrive.com and provides business budget essentials services to our clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy applies to all information collected through our website, services, and any related communications.

Personal Information

We collect information that you voluntarily provide to us when you register on our website, express interest in obtaining information about us or our services, or otherwise contact us.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns. This includes technical information such as your IP address, browser type, operating system, and pages visited.

We use the information we collect for various purposes, all aimed at providing you with the best possible service experience. Here's how we utilize your data:

Your information helps us communicate with you effectively about our services, respond to your inquiries, and provide customer support. We also use this data to improve our website functionality and user experience.

For marketing purposes, we may use your information to send you promotional materials about our services, but only if you have given us permission to do so. You can opt out of these communications at any time.

We also use collected information for security purposes, to prevent fraud, and to comply with legal obligations. This includes monitoring for suspicious activities and maintaining the security of our systems.

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are bound by confidentiality agreements and are only authorized to use your information for specified purposes.

Legal Requirements

We may disclose your information if required to do so by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.

You have several rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them:

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days and may need to verify your identity before processing your request.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security practices and respond quickly to any potential threats.

We regularly review and update our security procedures to ensure they meet current industry standards and regulatory requirements.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Generally, we retain client information for seven years after the end of our business relationship to comply with financial record-keeping requirements. Marketing information is retained until you opt out of communications or for three years of inactivity.

When we no longer need your information, we securely delete or anonymize it in accordance with our data retention procedures.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve site functionality.

You can control cookie settings through your browser preferences. However, disabling cookies may limit some features of our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period).

We also use analytics tools to understand how visitors use our website, which helps us improve our services and user experience.

As we operate from South Africa, your information is primarily processed within South Africa. However, some of our service providers may be located in other countries, which may have different data protection laws.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data, including contractual protections and compliance with applicable data protection regulations.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.